SonikaAI Subprocessors

Version: subprocessors-v1 · Effective: 18 July 2026

Providers are used only where required by the selected workflow, plan, language, voice, or availability. Listing does not mean every provider is used for every workflow.

Subprocessor Function / data Location / safeguard
Hetzner Online GmbH EU hosting, database, encrypted storage and backups Germany/Finland; EEA and Article 28 DPA
Microsoft Ireland Operations Limited and affiliates Azure AI Language, Translator and Speech; text or audio Configured EU endpoint/region; DPA and SCC
Google Cloud / applicable Google entity Translation, STT and TTS; text, audio and output Configured region/multi-region; Cloud DPA and SCC
DeepL SE Machine translation; translation packages EU endpoint by default; Article 28 DPA and SCC
Amazon Web Services EMEA SARL Optional speech/provider functions; audio, text, output Configured AWS region; GDPR DPA and SCC
OpenAI Ireland Limited Optional narration/structure advisory; minimum text OpenAI DPA and SCC/adequacy mechanism
Google Gemini API / applicable Google entity Optional paid advisory; minimum text Paid Services with Cloud Billing only; DPA and SCC

EU PII Masking

When masking is enabled, Microsoft Azure AI Language in the EU receives original text for PII detection; downstream language-detection and translation providers receive masked text.

Changes

SonikaAI provides at least 30 calendar days’ email notice before adding or replacing a subprocessor. Reasoned objections: legal@sonikaai.com.