Contacts
Get in touch — we always try to help and resolve issues as quickly as possible. We can help with subscriptions, payments, files, and integrations. We usually reply within 1-2 business days.
Support
Email: support@sonikaai.com
Use this address for service questions, incidents, account issues, billing requests, and subscription cancellation requests.
In-app feedback
For ideas and product feedback, use “Send feedback” in the app. For billing or account issues, email support@sonikaai.com.
To help us reply faster, include:
- your account email;
- a short description of the issue or request.
For custom terms, higher volumes, or an integration / API request — briefly describe your use case.
Legal and GDPR inquiries
Email: legal@sonikaai.com
General inquiries
Email: info@sonikaai.com
Response time
We usually reply within 1-2 business days.